Terms and Conditions


RESERVATIONS

All reservations are subject to availability.

In the event that Arcadia Motel, for reasons beyond its control, need to reject or change a confirmed reservations it will use all reasonable attempt to facilitate the circumstances however if no alternative is provided to you, Arcadia Motel will return any deposit made and considered it cancelled. This is the limit of the motel's liability.


PAYMENT POLICY

 

A valid credit card MUST be presented on check-in to the hotel.

Payments may be made by credit card or by cash or EFTPOS at the motel.

You agree that you will pay to us the room rate for each day of your stay and any additional charges up until the time you advise us that you have departed from our motel.

You agree that charges for any property damages may be charged to the same credit card used to pay the account at the time of departure or to the credit card used to guarantee payment of your account or may be deducted from cash deposit.


CANCELLATION POLICY

 

All reservations are subject to availability.

Arcadia Motel reserves the right to impose a cancellation fee. For any booking that requires payment on check-in to the hotel, booking must be cancelled by the time indicated on the reservations confirmation before arrival to avoid cancellation fee.

Cancellations after this time or no-show are subject to a cancellation fee which will be charged to the credit card used to guarantee payment of your account. The cancellation fee is equal to the accommodation fee payable for 1 night of stay. A no-show is when you do not check-in on the night of your booking reservation.


CHECK-IN

Standard check-in time is indicated on reservation confirmation.

You agree that we may apply a charge if your required check-in time requires us to keep the room empty on the previous day.

You must advise us of any change in the number of persons using the room and agree to pay any additional charges for additional persons not included in the number stated at the time of registration.

CHECK-OUT

Standard check-out time is indicated on the confirmation of the reservation for the date shown for your departure unless we agree to another time.

Departure after that time may incur additional room charge.

You are and remain personally liable to pay the total amount due on departure unless prior settlement arrangements have been accepted by us. If the settlement arrangements have not been met within 30 days of departure you agree to pay the total amount due on the receipt of our invoice.

You must return the key for the room at the time of your departure and agree to pay a charge for replacement of keys you lose or fail to return same.

MINORS

Persons under the age of 18 must be accompanied by a responsible adult.

FACILITIES AND SERVICES

Whilst care is taken to ensure that the description of our facilities and services is accurate, these are continually being changed, upgraded, and on occasion taken out of service.  If any feature or facility is essential to you in choosing a particular property, it is your responsibility to confirm with the property prior to making your reservation that the feature or facility will be available during your stay or use of the services.

To the extent permitted by law, Arcadia Motel is not liable for omissions, errors or changes to the facilities and services at a property, whether temporary or permanent.

Accommodation facilities listed may not apply to all room types.

THIRD PARTY PRODUCTS AND SERVICES

Arcadia Motel sometimes includes third party products or services in special packages and Arcadia Motel is not liable under any circumstances for any failure by third party providers to provide products or services, nor for any error, alteration or change of any kind made by those third party providers following acceptance of a booking by them.

All third party coupons, vouchers, receipts and tickets are issued subject to the terms and conditions specified by those third parties.

Arcadia Motel does not warrant the accuracy of any information, statements or representations made by third parties and is not liable for any act or omission, default or negligence of any third party provider.

RELEASES AND INDEMNITY

Any monies or other valuables, goods or vehicles that belong to you, brought in or on to the room, grounds or car park remain your responsibility and we are not responsible for their safekeeping.

To the extent permitted by law, you agree to release and hold harmless Arcadia Motel and its current and former officers, employees and agents against and from all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including consequential and economic losses, property loss/damage and damage for injury, including personal injury and death) arising out of, caused by, attributable to or resulting from your reservation or your stay at the Arcadia Motel for any reason whatsoever.

You agree to indemnify Arcadia Motel and its current and former officers, employees and agents for all expenses, costs, liabilities, claims, actions, proceedings, damages, judgments and losses of any kind whatsoever (including consequential and economic losses, property loss/damage and damage for injury, including personal injury and death) incurred or suffered by Arcadia Motel or its current or former officers, employees or agents arising out of, caused by, attributable to or resulting from your reservation or your stay at the Arcadia Motel except to the except caused or contributed to Arcadia Motel or its current or former officer's, employee's or agent's negligence.

You agree that regardless of your length of stay there is no tenancy or other proprietary rights created under any laws.

We grant you a licence to stay in and/or use the facilities in our motel and we reserve the right to terminate the licence at any time.

USE OF INFORMATION

You agree we may use your email address to send you information.

GENERAL

These terms and conditions are governed by and will be construed in accordance with the laws of the State of New South Wales, Australia.

Nothing in these terms and conditions affect any rights you may have and which by law cannot be excluded, including under the Competition and Consumer Act 2010 (Cth) and under State and Territory consumer protection legislation.